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Customer Support Customer Support
Shipping
We are committed to shipping your package to arrive safely. All orders are shipped via FedEx.

Shipping Methods

  • Ground : 5-6 business days (in California 2-3 business days)
  • Express: 3-4 business days

Shipping Charges
Shipping charges are per ship-to-address based on the total weight of your order, selected shipping method and your destination.

Shipping Restrictions
We are unable to ship outside the U.S., to P.O. boxes, or to APO/FPO addresses. Hawaii and Alaska ship FedEx Express but this is not reflected in the quoted rate on your order. We will contact you for your approval with the corrected cost before we ship your express order.

Discounts
Only one discount will be honored per order, no combined discounts, please!

Sales Tax
8.00% Sales Tax will be added to applicable orders delivered in California. There is no Sales Tax for orders outside of California.

Weather Conditions
We do our best to monitor both conditions of extreme heat or cold and may delay a shipment until conditions improve. Please keep in mind that we cannot control how or where a delivery person chooses to leave your package. However, we always work with our customers when a product is compromised due to weather conditions.

Contact
If you would like to contact us, please use this email and we will reply as soon as we can, info@katzfarm.com

 

Thank You from
Albert & Kim Katz


Wow…
the last month had us riding
the rapids since we sent out
our announcement that we are
heading for some calmer waters!
You cleaned us out in hours and
sent us so many notes filled with
your generosity of spirit and
kindness.


Please know, we are taking
some needed rest and time
to recharge. We will share
our future plans with you
once we have it all figured out!


We thank you for your loyal
and generous support!



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